Complaints

Lawfunder takes all complaints seriously and is committed to resolving them promptly and fairly. If you have a complaint about our services, please follow the steps below.

Step 1: Contact Us

Contact our team directly by phone at 1300 LAWFUND or by email at info@lawfunder.com.au. We will acknowledge your complaint within 1 business day and aim to resolve it within 30 days.

Step 2: External Dispute Resolution

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA).